Frequently Asked Questions
If you didn’t find the answer to your question in our FAQ, you can always . We will reply as soon as possible!
General
Answers to common questions about how GG.SKIN works: how the service operates, why prices differ from Steam and how we ensure security.
Selling skins
Everything about selling items on GG.SKIN - from loading your inventory and confirming trades to deal statuses and receiving payouts.
Buying skins
Details about buying items: balance top-ups, instant delivery, rules for receiving items and dealing with trade restrictions.
New Steam Trade Protection policy
Explanation of how Steam Trade Protection works, what Trade Reverse is and how your trades are protected on GG.SKIN.
Payouts, deposits and withdrawals
Information about fees, payout times, withdrawal methods, cryptocurrency, bank transfers and resolving transaction issues.
Support and feedback
How to contact our team, when support is available, where to leave feedback and what to do if you encounter a problem.